Lokavi Home – help
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An app for organising work in a private home: tasks for household staff, a schedule, logs, chat, meals and “right now” requests.
Contact
Write to support@lokavi.pl. We reply on working days, usually within 2 days.
For matters concerning data entered in a specific home (tasks, people, photos), the administrator of that home will be able to help you fastest.
Signing in
- Home code and PIN – on the start screen choose “I have a household code and PIN”, enter the home code, select your name and enter your PIN. You receive the home code and your first PIN from the home administrator.
- Forgotten PIN – ask the home administrator for a new PIN (Settings → People). After 5 failed attempts the account is temporarily locked.
- E-mail, Apple or Google account – intended for home administrators. You can reset your password on the sign-in screen (“Forgot password”).
Notifications
You can turn them on in the app: Settings → Notifications → “Turn on notifications”. You can turn them off in your phone settings.
Deleting your account
On the sign-in screen, after signing in, choose “Delete account” or write to the address given above. The home administrator can deactivate a person in Settings → People and delete the entire home in Settings → Home.
Frequently asked questions
- Does a worker need an account? No. They sign in with the home code and PIN, or scan the QR code the administrator shows in Settings → People → “Show QR code”.
- How much does it cost? The basic features (tasks, schedule, urgent requests, chat, registers) are free. Only the use of AI features is paid – see the price list. AI balance and subscription can be bought only in the browser version.
- Which languages does the app work in? Each person picks their own language in Settings (23 languages) – in the browser version and in the latest store versions of the app. Content entered in the home is translated into the languages of the people in the home only if the administrator turns on content translation. You can also change the language before signing in – on the welcome screen, tap the button with the globe and the language name.
- Where do I start after creating a home? On the “Today” screen the administrator sees the “First steps” card: invite staff, add tasks to the plan, add the first item to the shopping list and scan the first room. You can hide the card with the “Hide” button.
- Does the shopping agent work in my country? Purchases through the agent work in Poland. In some countries the agent searches for offers in local shops but does not place orders – the app will show what is available in your country.
- Can I run several homes? Yes, on one account – the home switcher is available in the browser version and in the latest store versions of the app.
- Where is the data? Data is stored in the European Union (Ireland), and homes are separated from each other at the database level. Details in the privacy policy.
- A worker forgot their PIN. The home administrator sets a new one in Settings → People.
- Why doesn’t a worker receive tasks? Tasks go to people who have a shift in the schedule – set up the schedule.
- Why are there no notifications on Android? In the current version of the app from Google Play, notifications do not work yet. Until the update, use the browser version in Chrome (same page, same sign-in) and turn on notifications there in Settings.
Documents
Operator: Sebastian Jabłoński spółka komandytowa, ul. Bonifraterska 17, 00-203 Warszawa, KRS 0000855880, NIP 5252833038.
The Operator's contact details were updated on 7 November 2026 (editorial change – the rest of the text is unchanged).